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FAQ'S

​FREQUENTLY ASKED QUESTIONS

  • What is livescan fingerprinting?
    Livescan fingerprinting is a digital method of capturing fingerprints using specialized scanners. It offers advantages such as faster processing, higher accuracy, and electronic storage of fingerprint data.
  • Who needs fingerprinting services?
    Individuals, organizations and certain professions may require fingerprinting services for reasons including employment screening, licensing, volunteer work, immigration, adoption, and security clearance processes.
  • How long does the fingerprinting process take?
    The fingerprinting process typically takes around 15 minutes per person, including paperwork and scanning time. However, wait times may vary depending on appointment availability and the number of individuals being fingerprinted. Completing our Fingerprints Direct Pre-Registration Form (add link to the form here) can reduce this time.
  • What do I need to bring for my fingerprinting appointment?
    You will need to bring a valid government-issued photo ID (such as a driver's license/State issued Identification Card, Passport, or Permanent Resident Card.) that shows your name and date of birth and any required documents provided by your employer, agency, or organization. You will be required to provide the appropriate Agency Authorization Number, supplied by the agency or company requesting background check, and ORI number.
  • How are fingerprints stored and used?
    Fingerprint data is securely transmitted to the Maryland Criminal Justice Information System and used solely for the purpose requested. We adhere to strict privacy and security protocols to protect your information.
  • What is the cost of fingerprinting services?
    Our pricing varies depending on the type of fingerprinting service required. Please refer to our pricing page or contact us directly for detailed information about fees and any applicable discounts.
  • Do you offer mobile fingerprinting?
    Yes, we offer mobile fingerprinting services for businesses, schools, and other organizations. Please contact us to discuss your specific requirements and to schedule group appointments.
  • How can I get the results of my fingerprinting?
    You can typically access your fingerprinting results through the agency or organization that requested the background check. Results may be received directly from CJIS.
  • Can fingerprints be used for purposes other than background checks?
    Yes, fingerprints can be used for various purposes including immigration, adoption, licensing, international travel, and legal proceedings. We offer fingerprinting services tailored to meet these specific needs.
  • What should I do if there is an issue with my fingerprinting results?
    If you encounter any issues or discrepancies with your fingerprinting results, please contact our customer service team immediately. We will assist you in resolving any concerns and provide guidance on next steps as needed.
  • Do you offer inked fingerprint cards?
    Yes, however, you MUST call ahead to discuss the purpose to determine if they are authorized

Have questions about our services? Check out our FAQs for answers to commonly asked questions about livescan fingerprinting, appointment scheduling, pricing, and more. If you can't find what you're looking for, don't hesitate to reach out to our friendly team for assistance.

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